Home

FAQ (Frequently Asked Question)

WORKMANSHIP
What materials can be worked with the laser cut?
With the CO2 laser technology is possible to work many types of materials. In the section Materials it can be found a list of those available. To try new types, we invite you to contact us.

How can I place an order?
The client can contact us at service@akostudio.it by sending a file in the formats listed in the section of the site “preparation of files”, or can call us at +39/06-89670967.

Is it possible to purchase materials listed in the catalogue?
Certainly! Besides the materials listed, thanks to the agreement we have with our providers, it is possible to furnish diverse types of materials as well as accessories, glues, sprays, etc..

Can the client furnish the material?
Sure! If the client has the material, can use our technology to accomplish what he wishes.

How much does the service of laser manufacturing cost?
The cost is established from time to time accordingly to the needed quantity and quality of the work…. The cost for the personalization is of 30€/per hour with a minimum cost of 15€.

Is it possible to have a colour engraving?
With the double layer ABS sheets is possible to obtain objects with the surface in our colour, and the engrave in another. This is ideal for plates, and not only.


ADDITIONAL QUESTIONS
How is an order made by e-mail or telephone handled?
After making an estimate and receiving the approval, the manufacturing is made in the established time. For the shipment we use an international courier express. For additional information, we invite you to read the “conditions of sale” or to contact us.

What are the conditions of payment?
The client can use different forms of payment: bank transfer, paypal, postepay. For additional information, we invite you to read the “conditions of sale” or to contact us.